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This is a mail that was sent by Vodacom's CEO, Alan Knott-Craig, to his staff about the Eskom situation. It is probably the first positive approach I've heard to this situation and it's quite refreshing and motivating.
Worth a read...
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Hi guys,
2008 has certainly started with a bang! The future was rosy on 31 December 2007, but suddenly everyone is buying candles and researching property
in Perth!
A combination of recession in the USA, global equity market negativity, high interest rates, the National Credit Act and power outages have combined to create the perfect storm.
But don't panic!
This is not the first time there's been doom and gloom. Every few years the same thing happens. We experience massive economic growth, everyone is
optimistic and buying Nescafe Gold, and holiday homes, and Merc's. The positivity gets ahead of itself and the economy overheats, and then panic sets in because the economy seems to be collapsing when in actual fact it's simply making an adjustment back to a reasonable level.
It happened in 1989, when SA defaulted on its international loans and the stock market and Rand crashed, it happened in 1994 when the ANC took
power and everyone thought war would break out, it happened in 1998 when interest rates hit 25% and you couldn't give away your house, and it happened in 2001 when a fairly unstable guy by the name of Osama arranged for 2 Boeings to fly into the tallest buildings in New York!
On each of those occasions everyone thought it was the end of the world and that there was no light in sight. And on each occasion, believe it or not,
the world did not actually end, it recovered and in fact things continued to get better.
I think 2008 will be a tough year, but I also see it as a great opportunity to seize the day whilst everyone else is whinging and get a front-seat on
the inevitable boom that we'll experience in 2009, 2010 and beyond.
Make sure you make a mental note of everything that is happening now, because it will happen again and again, and if you don't recognize the symptoms you'll be suckered into the same negativity, and forget to look for the opportunities.
It's easy to be negative. Subconsciously, you WANT to be negative! Whenever you open the papers they tell you about the goriest hi-jacking and the
most corrupt politicians. Why don't they dedicate more pages to the fact that Joburg is the world's biggest man-made forest, or to the corruption-free
achievements of the vast majority of public officials? Because bad news sells. Good news is boring.
SA still has the best weather in world! We're lucky enough to possess a huge chunk of the world's resources, i.e.: gold, platinum, coal, iron. The
growth in India and China will continue to accelerate (India and China sign 10mil new mobile customers every month), and so will their demand for
our resources. The government has already embarked on massive infrastructure projects (some of them a tad late, i.e.: electricity), and this will
pump money into the economy.
We are all lucky enough to be a part of the birth of a massive and all-encompassing industry. The Internet has and will continue to change the
world. The enormity of its impact is up there with the wheel, electricity, TV, telephones, and possibly man's greatest ever invention, coffee. Not
only does it open up an entirely untapped world of commerce, but it is also the ultimate disseminator of information and news. Apartheid would not
have lasted 40 years if the Internet had existed! And you're part of it!
I'm looking forward to another year of ASA complaints, IR issues, Plug & Wireless parties, BTS roll-outs, billing runs, irate customers, happy customers, orange bubbles, faulty elevators, etc, etc. The nice stuff makes me feel good, and the challenges remind me why we can beat the competition.
Most importantly I'm looking forward to having fun and making memories.
So ignore the doomsayers, install a timer on your geyser, and buy Ricoffee for a couple of months.
Cheers,
Alan
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